Your Questions, Answered
-
We offer a range of services including HDR interior/exterior photography, drone photography and videography, 2D floor plans, Zillow 3D tours, video walkthroughs, virtual staging, virtual twilight, and marketing tools.
-
Click the “Book” button at the top of the page and complete the order form with details about the property you’d like photographed. You’ll be prompted to create an account during the process- this is where all of your media will be delivered. From your portal, you’ll have access to both current and past listing media, and you can conveniently place future orders as well.
-
Payments can be made securely online through the customer portal using a credit or debit card. We also accept cash or check payments prior to gallery delivery.
-
You can reach us during our business hours (Monday-Friday, 9:00-4:30) via our contact page or email.
-
When you book with us, you’ll be asked to create an account on our delivery portal as you’re filling out our order form. Once you’ve created your account, you’ll be able to access all of the media we create for you for any listing, past or present. Everything is in one place, making it simple and easy to access.
-
Travel within 25 miles of Marinette is included. If your property is located outside of this area, a small travel fee may apply.
-
To ensure the highest quality results, properties should be fully prepared and photo-ready at the time of the scheduled appointment. If a property is not ready upon arrival, or if additional return visits are requested to retake images after the initial shoot, a reshoot fee may apply.
Reshoot fees vary depending on the property location, travel distance, and the scope of the requested reshoot, including the number of images or areas that need to be recaptured.
-
Payment in full is due at or prior to delivery of the final media gallery. Final media files will not be made available for download until payment has been received.
Client acknowledges that fees are for professional photography and media services rendered and are not contingent upon the sale, closing, listing status, or any other outcome related to the property. Once services have been completed, payment is due in full regardless of whether the property is sold, withdrawn, relisted, or otherwise removed from the market.
Invoices unpaid after thirty (30) days from the service date will incur a $75 late payment fee. An additional $75 late payment fee will be applied for each subsequent thirty (30) day period that the outstanding balance remains unpaid.